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Whats this I hear about FREE SHIPPING??? Am I eligible?

by | Mar 16, 2016 | Frequently Asked Kilt Questions

All our orders throughout the world are eligible for free shipping! So YES, just place your order and we will create your beautiful new kilt, and ship it to you using our Hand Picked Delivery Partners.

For items in stock (if you are placing a back order you will be informed during purchase), our usual dispatch time is just 1 business day from date of order, once shipped, we will email you letting you know, you can then log into your account on our website and use our parcel tracking system to track your delivery! If you ever have an issue with your parcel just get in touch with us at and we will get you sorted! You can also view your tracking + delivery partner contact details on the ship tracking page so you can contact them directly too. Our average delivery time is now only 3-5 business days from the date of dispatch for local Australian customers and around 1-2 weeks for most international. As with most delivery, we cannot guarantee delivery times, but we have put everything in place to make this as smooth as possible.

Notes on REMOTE LOCATION deliveries: Any residences defined as being located in remote areas according to our delivery providers, may incur a surcharge for delivery. If you live in a remote area, we attempt delivery and it is rejected by our carrier as being a ‘remote area’, you may be required to pay a remote surcharge in order to receive delivery of your kilt (We simply pass the these fees on from the delivery providers, we have seen these fees be up to 30-40 USD in some really remote area situations, however this is rare). We will not offer refunds on orders already purchased because of delivery issues in circumstances where any/all of the following apply: You live in a remote area, did not collect the package, didn’t enter correct delivery details. If you are concerned about this please contact us prior to placing an order.

NOW OFFERING EXPRESS DELIVERY: For a small additional fee we can expedite your shipment using express shipping. Our average delivery time on express is 1-2 business days from order locally, or 3-5 business days internationally. (as with normal shipping, we cannot guarantee shipping dates/times, but we will supply you tracking!)