DELIVERY POLICY & RETURNS POLICY
OZKILTS does not usually accept returns for change of mind, or for sizing fit. As we do require you to measure before ordering, as our kilts offer most usually upwards of 8 inches of adjustment this has however never been an issue before and we hope it never will be! We DO accept returns where a defect is involved that will prevent the normal use of the product for its intended purpose, we will require to be contacted at email@example.com for us to discuss the parameters and return details after getting photographic detail of the fault we also may at our leisure opt to arrange to have the kilt repaired, especially if you are very far away overseas. Our kilts are quality and made to last, faults are rare.
We may choose to accept refund for change of mind, in certain circumstances, return postage will be at buyers expense, plus a restocking fee of 25% of the order total, or $25, whichever amount is greater as to cover our shipping and handling costs.
DELIVERY POLICY & ESTIMATED TIMEFRAMES
Our kilts are most often dispatched from the warehouse 1-3 days post order (usually 1-2 during normal periods). This may increase during peak periods out of our control such as pandemic, seasonal events, ect. After dispatch from warehouse, shipping/delivery on average takes 1-5 business days in Australia for standard, and 1-2 business days for express. International orders take 3-10 business days standard, and 3-5 business days Express.
We will in most all cases email you within 1 business day of dispatch with a Tracking Number. Should you have any concerns you may contact us at firstname.lastname@example.org, or on our Facebook. We offer free shipping on all orders over 100$ where they are not to far remote locations.